Urban Discoveries is a trading name of Urban Discoveries Limited.
We are a limited company, registered in England and Wales. Company registration number of 11616484.
Our registered address is:
Urban Discoveries Limited
71-75 Shelton Street
You can find out more about our legal status on Companies House.
The legal stuff…
These statements form part of our compliance with legislation in the United Kingdom and Europe.
Terms and conditions
The term ‘UD’ or ‘Urban Discoveries’ ‘us’ or ‘we’ or ‘I’ refers to the owner of the website whose company is Urban Discoveries Limited, with a registered office address of Urban Discoveries Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Our company registration number is 11616484; more information is displayed at Companies House, should you wish to read more. The term ‘you’ refers to the user or viewer of our website.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such mistakes or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than following the copyright notice, which forms part of these terms and conditions. You may redistribute any content, including the tips that are provided to you as part of our service, via any platform.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the site.
- Unauthorised use of this website may give rise to a claim for damages and be a criminal offence.
- From time to time, this website may also include links to other sites. These links are provided for your convenience to provide further information. They do not necessarily signify that we endorse the website(s). We have no responsibility for the content of the linked site(s).
- Your use of this website and any dispute arising out of such use of the site is subject to the laws of England, Northern Ireland, Scotland and Wales.
The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of our users throughout their visiting experience. We guarantee that our website complies to all UK national laws and requirements for user privacy.
Other cookies may be stored on your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact and Communication
Users contacting this website and its owners do so at their discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the GDPR section of this legal statement. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
We use any information submitted to provide you with further details on the products/services that we offer or to assist you in answering any questions or queries you may have submitted. This process includes using your details to subscribe you to our email and text software, as detailed in our GDPR statement and our sign up process statement; or whereby you have previously purchased from us or enquired about buying a subscription from us. This is by no means an entire list of your user rights regarding receiving email marketing material. Your details are not passed on to any third parties.
We operate an email newsletter program to keep our subscribers up to date with the latest events, new cities and holiday deals that we find. We may also use your email address to provide you with information about other products and services supplied by us. You can subscribe through an online automated process should you wish to do so but do so at your discretion.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in line with our GDPR statement. No excessive personal details are passed on to third parties nor shared with companies/people outside of Urban Discoveries Limited, other than our email marketing software. Under the GDPR Act, you may request a copy of personal information held about you by this website’s email newsletter program. If you would like a copy of the report held on you, please contact us with a request for this, as this would be exercising your Right to access.
Email marketing campaigns published by us may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such monitored activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of action (this is by no means a comprehensive list). These actions are used to refine future email campaigns and supply you with more relevant content based on their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed in the footer of each email campaign. If an automated unsubscription system is unavailable, please contact us, and we will unsubscribe you.
Although we only look to include quality, safe and relevant external links, you should exercise caution before clicking any external web links mentioned throughout this website. (External links are clickable text/ banner/image links to other sites, similar to; Agoda.)
We cannot guarantee or verify the contents of any externally linked website despite their best efforts. You should, therefore, note that you click on external links at their own risk and that we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Social Media Platforms
We use social sharing buttons which help share web content directly from web pages to the social media platform in question. You are advised, before using such social sharing buttons, that you do so at your discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
On occasion, we advertise our content on Facebook. This advertising allows us to grow, as a company, and appeal to those who may not have heard of us before. As part of this, we use the Facebook Pixel to help target our Facebook marketing campaigns. The Pixel saves a cookie on to your hard drive so that our Facebook advert can recognise if you have visited our website. This cookie does not track any of your other browsing habits.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs (web addresses) (this is an example: https://goo.gl/2bFEfP).
You are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by ourselves. Despite the best efforts to ensure only genuine URLs are released many social media platforms are prone to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.
This statement outlines your rights, and ours, under the General Data Protection Act update of May 2018.
To provide our services to you, we hold specific information on file. We only keep the minimum that is necessary to ensure our service can be used as intended.
Your new powers can be summarised in the below bullet points; we have then addressed each of these points, in turn, to show how we are complying with these and what we will do to assist you:
- The right to be informed – How and when businesses collect your data
- The right of access – Request a copy of all information held and query why it is being processed
- Right to rectification – Correction of all data being kept on file
- Right to data portability – Reuse the same information on multiple services
- Right to restrict processing – Block any further processing of your data
- Right to be forgotten – The ability to have all of your data deleted
- Right to object – Object to marketing information
- Automation and profiling rights – Protect your information against automated decisions from systems
Right to be informed
We collect your Email address when you subscribe to our mailing list. We require this so that we can provide you with updates on our activity and any holiday deals that we discover.
Your data is only held on our email marketing software to ensure that your data remains safe. Our websites are served by Flywheel who store our sites in their London based data centre. Our Mailing software is provided by Mailchimp, who have updated their data retention and security policies to be GDPR compliant.
We hold an individual’s data for one year after they unsubscribe, at which point it is erased from our system.
Right of access
It is your right to request to see all of the information that we hold for you. If you do want to see this, please let us know by contacting us. All requests will be processed within ten business days. The information will be sent to you electronically, via email.
Right to rectification
If you see that any of the data that we hold for you is incorrect, please submit a support request so that we can fix this for you.
Right to restrict processing
There is a link at the bottom of the email to opt out of marketing information; you can also opt out of marketing information by contacting us.
Right to be forgotten
If you do not want any service from us and want us to delete your information before our two-year expiry deadline, please contact us.
Right to object
It is within your rights to request us to stop processing your information when we receive your request. If you want us to stop processing your data, please contact us.
Automation and profiling
You will receive a sequence of emails upon subscribing to our mailing list to introduce the company and to provide helpful content relevant to the service provided.
Correct consent of data
When you subscribe to our services, you are asked for your Email address. By subscribing, it is also expected that you agree to the Terms and Conditions of our service. These Terms and Conditions state that your email address will be added to our email software so that we can keep you up to date with the goings-on at Urban Discoveries. The Terms and Conditions also state that you may be subject to marketing information being sent to you. If you do not want to receive the marketing information, please see ‘Right to restrict processing’ above.
Your data will be held for one year after your last service expires, at which point it is erased from our system.
Security for your data
Your data is held securely on all of the systems mentioned above.
Websites – Only one administrator has access to the backend of our site. This account has two-factor authentication. This means that it uses a randomly generated six-digit number, in addition to the username and a strong password.
Resources and Further Information
- General Data Protection Regulation
We can keep Urban Discoveries free for all our readers due to the use of affiliate links. Using these links mean that we get paid by various companies in the form of referral commissions.
To put your mind at ease, we can confirm the use of affiliate links will never cost you any more than usual. Quite often we can even secure you discounts.
Instead of highlighting which links throughout the website are affiliate links, you should assume that any links leading you to other sites are affiliate links that we will receive compensation from.
You can read more about our partners here.
If you have any queries regarding any of our legal statements, please Contact Us.